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Upkeep Training Online Learning
Upkeep Training Meeting
Upkeep Training Online Learning

Multi-award winning training and qualifications provider

Upkeep Training is a multi-award winning training provider, offering CIH and ABBE accredited qualifications and short courses.

If you work in social housing, property management or facilities management we will help you develop the knowledge and skills you need to

help make your property, their home. 

With this ethos comes the commitment to support the social housing sector to raise standards and comply with the expectations of the government as set out in the Social Housing (Regulation) Act 2023 and Awaab’s Law. We do this by offering CIH qualifications at levels 3, 4 and 5, and short courses on condensation damp & mould, customer service, disrepair and the HHSRS.

Our specially designed courses and qualifications benefit learners of all ages and backgrounds. This includes people working in construction and housing in technical and non-technical roles.

Upkeep were delivering courses via virtual classrooms before the Covid-19 pandemic required a shift in employers’ approach to work and learning. We have been delighted to refine this further over the last couple of years.

We have an impressive track record of offering courses via Zoom, with our expert trainers using the best of the virtual facilities available. This makes the best use of your time in not having to travel to a venue, whilst still providing the opportunity of networking with housing staff from across the country.

OUR VISION

Upkeep aim to be the UK’s leading provider of housing management and maintenance education, motivating and upskilling professionals to inspire positive change across the sector.

OUR MISSION

Our mission is to equip housing professionals with the knowledge and skills necessary to provide efficient and effective housing management and maintenance services, improve resident experiences, protect property values and ensure regulatory compliance.

OUR VALUES

Meet Our Team

Sarah Bentley

Director & Training Specialist

Sarah is a qualified adult tutor and training specialist with over 15 years’ experience in the housing sector. She has designed and delivered programmes for staff at all levels, with a particular focus on housing management, customer service and compliance.

Lynda Hance

Director & Housing Education Lead

Lynda brings extensive experience of housing policy, regulation and professional education. She leads on the design of our qualification programmes and works closely with sector bodies to ensure our courses stay relevant and up to date.

Craig Budde

Sales Executive

Craig works with housing organisations to understand their needs. He connects them with the programmes and consultancy support that best fit their goals. Craig is often the first point of contact for new clients and focuses on building strong, long-term relationships.

Bianca Wilding

QUALIFICATIONS Administrator

Bianca supports the delivery of qualifications. She is the first point of contact for all qualification matters and makes sure pre-course information is delivered on time. Bianca frequently liaises with trainers, learners and awarding bodies.

Gemma Cook

BUSINESS Administrator

Gemma provides administrative and operational support to ensure the smooth running of business processes. She supports in administering Upkeep’s short courses and works closely with sales and marketing.



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